Every item that you purchase from our site is backed by our 30 Day - 100% Satisfaction Guarantee. If for any reason you are not 100% satisfied with your purchase, you have 30 Days from the receipt to contact us and we will fix, replace or exchange any item(s) that you see fit or refund the order (less shipping), no questions asked.

Buy art with confidence with our customer friendly 30 day return policy. Framing has never been so easy with the knowledge that you can return any item for any reason within 30 days.

Please note when returning an item, we will process the return and the refund will appear on your credit statement within 2-3 business days once processed.

When sending back an item please be sure to include your name and order number. Each order comes with a return slip on the back of the packing slip. You may fill this out this convenient form for any return, replacement or exchange. The form will allow us to process your request faster.

Thank you and we appreciate your business.
- MasterPrints.com Customer Care